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Royal Printing

Terms and Conditions

Welcome to royalprinting123.com/royalfingerprinting.com/royalprinting123.4printing.com; before accessing this web-site or place an order with Royal Printing, you must know and agree the terms & conditions bellow. Please read carefully, if you do not agree our terms & conditions, please do not access our web-sites or place an order with Royal Printing. We reserve the right to change, modify or alter these terms and conditions without any notice. By accessing or using sites, you agree to be bound by all of the Terms and Conditions be posted in connection with specific sections or services of this Website.

Acceptance of the Terms

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website or any other liked website is entirely at your own risk, for which we shall not be liable. Again, you understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not Royal Printing, are entirely responsible for all Content that you use from us. You agree to bear by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation”. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Royal Printing's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America and the State of Michigan. You further acknowledge and agree that Royal Printing may preserve Content and may also disclose Content if required to do so by law. We will process your order, however Royal Printing will not be held liable for any and everything that happens in regards to fraudulent use of products purchased.

Acceptance of Website Design and Development Terms

The agreement is made between the First Party (DEVELOPER) and the Second Party (CLIENT). The first party is liable to maintain the website for the client within the agreed period (ONE YEAR). The developer shall retain all copyright, patent, trade secret, and other intellectual property rights and the developed content. The second party (Client) acknowledges that the Developer owns or holds a license to use and sublicense various development or authoring tools (HTML code, Java applets, Subroutines, and Search Engines) to create the websites for the clients. During the agreement period of time, Developer provides the Materials (Web Page, Linked Web Page, Software Supported Graphics/ Video with 300 - 600 dpi, Themes, Content, and Data Code) for to run the Client Named Website. The first party is also responsible for the Domain Name Registration, Web Hosting, Modifications or Enhancements, Designs, Drawing and Text created for the use on the Site. The Client has right to provide fully or partially Material supply to the Developer at the Client’s expenses. Client is responsible for to double check the provided materials are legally permitted by law (Not: Pirated, Patent or Copyrighted). In this situation, the First party and the Second party must sign the “Third Party Liability Statement and Consent Form”. The Second Party (Client) “Don’t force to the First Party (Developer) for to add or post illegal, unauthorized and less than 300 - 600 dpi resolution ratio Images to the Site.” If any third party brings a lawsuit or proceeding against the Client based Posted Materials to the Site, Client is fully responsible for the third party’s financial loss, expenses, damage, or cost including attorney fees. In such case, the Client is liable to inform the Developer to Stop or Correct the Site. Royal Printing, we are always working for our customers satisfaction and prioritized customers safety. The Client can terminate the contract and STOP Site Launch if the Client is not satisfied with the Developer’s work. In this situation, the client is not eligible for the refund and has to entitle to compensation to the Developer on a time and materials basis at an hourly rate of $40, Termination Fee $500 plus expenses. The First Party (Developer), develop and sell the Site to the Second Party (Client) less than the market price or low-income budget and the developer focusing long-term run (Yearly Renewal, Marketing, and Company Reputation) the site and cover up the profit. Early termination will causes a huge loss in the business, so the Developer shall submit an invoice detailing its time and expenses to the Client. If the invoice amount is less than the amounts paid to the Developer prior to termination, the Developer shall promptly return the excess to the Client. If the invoice amount exceeds the amounts paid to the Developer prior to termination, the Client shall pay the Developer the difference.

Satisfaction Guaranteed

Royal Printing 24/7 Services stands behind the quality of its products and services with 100% guaranteed. Customer is fully responsible for final proof and layout approval prior to the printing process, your responsibility is to ask final proof and layout. Please note that we cannot be responsible for: Misspellings, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Finished Product Size, low-resolution, design errors, color selection errors introduced by the customer in the artwork file creations. More over incorrect shipping address, undeliverable packages/3 rd delivery attempts, or other errors created by the customer.

Checks

Please be advised that we do not accept checks from first time customers. If you have any questions, please email us at john@royalprinting123.com or contact our Accounting Department. Important: Your order will not be processed until payment is received.

Payment

If a User submits a request for to purchase printing products, mailing services, design services or other services, the User agrees that all charges, Michigan Sale taxes and shipping and processing fees will automatically be charged to the credit card or paid by User with an approved payment method. Once a print job has been approved by customer and sent to press department. After a print job has been sent to the prepress, the customer is responsible for any balance due unless otherwise noted. In some cases, a refund may be extended to the customer if no work has been done by Royal Printing on that print job. Once the order is placed, if our credit team has any questions they will contact you within 24 hours, otherwise your order will be processed.

Tax Exempt

If you are representing for a Non-Profit Organizations or Reseller, you are eligible for the tax exemption. We need paperwork for the tax exemption, an authorization letter copy issued by the IRS under section 501(c)(3) or 501(c)(4) together with the filled up application form _3372" issued by Michigan Department of Treasury. Up on your request, we will provide the form 3372.

Warranty

Royal Printing neither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying, we may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price.

Limitation of Liability

Royal Printing shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages. We are not responsible for any expense and damages including legal costs on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Royal Printing and its affiliated company (S) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.

Order Cancellation or Refusal - Printing

Royalprinting, will be happy to help you to cancel your order prior to printing. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. However orders may not be cancelled or refunded once they have been Plated or any process thereafter. Absolutely no refunds will be issued once an order has been plated or any process thereafter, including but not limited to Printing, Coating, and / or Finishing. Once the order has been placed successfully, no refunds are issued. Royalprinting123.com is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.

Governing Law

Royal Printing is based in Macomb, MI and any legal action or proceeding relating to or arising from your access to or use of this Site or any transaction with us, shall be instituted in Utica. MI. You agree to submit to the jurisdiction of the city of Utica, the county of Macomb, the state of Michigan and the United States of America, their courts and agree that venue in these courts is proper in any such legal action or proceeding.

Indemnity

You agree to indemnify and defend Royalprinting123.com or any link harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense related to your violation of this Terms and Conditions. You agree to defend, indemnify, and hold Roylprinting123.com harmless from any and all claims arising from or relating to any text, photograph, and image, graphic or other material you incorporated into Products.

Color Accuracy - Printing

Please note color proofs cannot match the final product 100% due to the fact that proofs are created in a different way than the printed piece and the customer supplied proofs are not calibrated to our presses. We recommend you convert all images to CMYK . Royal Printing will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. Although the accuracy of each color reproduction is guaranteed. Again Royal Printing cannot guarantee color reproduction for your print-ready files. Please note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent.

Duration of Work Completion - Printing

We know that short deadlines are a given in the print industry. That's why most of the jobs are set it up at Royal Printing are by default Same Day or Next Day Turnaround. If your job or proof is approved after 10:00 a.m. ET- printing turnaround doesn't calculate for the day, it begins for the next business day, please call us for the Same Day RUSH order Digital Printing. Our Production Department, cutoff time is fixed “M-F 9:00 a.m. -5:00 p.m. ET. for the Commercial Printing and Signs and Banners printing. We are also offering RUSH “Same Days Printing” for the Signs & Banners, cut off time is limited 4:00 p.m. ET for the day. We charge 50% of the invoice price additionally for the same day Signs and Banners printing. Our normal turnaround time for the Signs and Banners is fixed 1-2 Business Days. Our Commercial Printing standard turnaround time is 3-4 Business Days, Booklet and any kind of folding work needed 2 more days. We provide Door to Door Direct Delivery / Event Location Spot Delivery (only in Metro Detroit Local Areas). From our 24/7 Services, you can place Orders, request Quote or for Setup an Artwork.

Best Format - Printing

Even if your image is high resolution, you’ll still need to save it in the correct file format: TIFF. Always save your pictures in the TIFF format, Do not use LZW, JPG or any other type of compression offered by your software.

Artwork Files - Printing

Our prepress department checks most artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to us. Color space is one of the most often misunderstood terms. Simply put, the offset printing process prints color in the CMYK range. (Spot color is another entire issue, which is not applicable here).

Acceptable File Formats - Printing

To enable jobs to fit into our automatic workflow, Royal Printing currently recommending files in: EPS, TIFF or PDF. For the customer satisfaction we accept all file format like JPG, TIFF, PUB, PPT, DOCX and much more please contact us for the specific guidelines for the file type.

EPS - Illustrator, In Design, Corel, Photoshop or Editors - Printing

Should be 300 dpi; Set all fonts to outlines (curves), images are flattened (no layers) and file saved in CMYK. Do NOT use LZW compression. Be certain that any placed images are converted from RGB or spot color to CMYK. Be sure your source file is created properly, with the document size being the finished trim size PLUS .25inch or .125inch extra bleed space for the die / Trim cutting. For example 8.50” x 11” finished product size would have a bleed size of 8.75” x 11.25” or 8.625” X 11.125”, we are not recommending more than or less than the extra bleed space. Do not add crop marks, registration marks or color bars.

PDF - Printing

Many software programs will export files as Portable Document Format (PDF). We do NOT recommend this option unless you are confident that your conversion settings are correct. Otherwise we suggest you export or save your file as an EPS or TIFF. Be sure your source file is created properly, with the document size being the finished trim size PLUS .25inch or .125inch extra bleed space for the die / Trim cutting.

Refund/Return: Print and Print Policies

No Refunds or Credit! all the charges related to expediting printing (rush printing or shipping) are non refundable, including those orders that are returned for any reason. Each order is unique; it has no re-sale value, therefore All Sales are final. If we verify that we made an error on our end -“Printing”, we will reprint. For the reprinting; customer must notify to the Royal Printing within 5 business days. It doesn’t mean to cover up the Digital work / Art Work quality issues (300 dpi less than the image you saved for color printing or black and white printing). If your images should not be included at 100% scale (of the print size) and not presented an uncompressed TIFF without layers (flatten), you are not qualify. If your digital is not converted in to CMYK colors, you are not qualifying for reprinting.Before reprinting; our prepress department will check the defective item you returned. Buyers are the responsible person for the return shipping and handling charges. In order to receive replacement or reprint; Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. A photograph of the problem may be required for documentation purposes and/or for proper assessment of the problem. If your package arrives damaged, we suggest reporting the damage to the shipping company. Make sure to take photos of the damage to the package as well as the damage to the product. We cannot guarantee any warranty on damage after the product has been installed.